Shipping and Returns
Coral Secret Delivery and Returns
We hope you love shopping with Coral Secret. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.
Shipping and Delivery
Delivery in Singapore
Delivery within Singapore is FREE for orders of SGD150 or more.
A fixed fee delivery of SGD5 will apply for orders of SGD149 or less.
Deliveries occur only on weekdays.Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders you place with Coral Secret late on Friday or on Saturday will not be processed until Monday.
Orders will be processed and delivered by local courier within 24 hours of ordering. We will send you they confirmation by email and the tracking number of your order.
International shipping is FREE for orders of SGD150 or more.
A fixed delivery fee will apply for orders of SGD149 or less. This delivery fee varies depending on the destination country, this value will appear automatically at the checkout
Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders you place with Coral Secret late on Friday or on Saturday will not be processed until Monday.
Orders will be processed and shipped to your address by Singpost within 24 hours of ordering.
Please allow your order to arrive between 7-14 days. We will send you a confirmation by email and the tracking number of your order.
We can also ship by express courier if you need your items faster - contact us at firstname.lastname@example.org for more information.
Note if your country imposes taxes, customs fees, or import duties on your purchase, you will be responsible for paying them. You can contact your local customs office for further information.
Returns and Exchanges
We want you to be completely happy with your Coral Secret order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn and unwashed items. Returned merchandise should include our packaging and tags and be in the same condition as when it was received. Merchandise must be returned within 15 days of receipt of merchandise.
Unfortunately we're not able to take on the cost of return shipping at this time. We recommend you pick a shipping mode that allows for tracking as we can't be responsible for any items that get lost in transit.
Please allow 10 days for Coral Secret to process your refund.
We'd love to hear from you - don't hesitate to reach out if you have any questions. If you email us at email@example.com